Important Notice
Upon dispatch, all orders are entrusted to our shipping partners, and we provide customers with tracking information to monitor the progress of their delivery.
Once an item is marked as 'Delivered' by the shipping carrier, the responsibility for the package transfers to the customer.
We encourage customers to ensure a secure delivery location and to be available for receipt of their package.
In the event of a discrepancy, such as a delivery confirmation without physical receipt of the item, it is the customer's responsibility to contact the shipping carrier to resolve the issue.
Our company (Juucie) is not liable for lost, stolen, or misplaced packages once the carrier confirms delivery.
By placing an order with us, customers acknowledge and agree to these terms.
